Frequently Asked Questions

Creating an account allows you to save your projects and orders, making checkout and reordering faster. You can also share your projects with others.

Yes! When cropping an image, note that if a yellow “!” triangle indicator appears in the top left of the cropping zone, this means that the image will be of poor quality when printed. We can still print your image – but expect some noise or pixelation in the final product.

Yes! To edit the appearance of your image, click the “Edit” tab. You can adjust the brightness and contrast by clicking on “Contrast”. Click on the “Filters” option to add filters to your image, which includes converting color images to black & white or sepia. To revert your image back to the original unedited appearance, click on the three dots in the upper right corner for a dropdown menu, then click “Clear Edits”.

Note: During the order review, adjustments or cropping on prints ordered may not be displayed, however, the adjustments and cropping will show up on your final order.

Yes. Please contact us for rush fee pricing and availability before ordering.

If the code is valid and current, make sure that it’s typed in correctly. Sometimes it will take a few moments for the code to register. Also, please ensure that the code applied is valid on the product you are ordering. If the code still isn’t working, please contact our Golden Valley location at 1.800.624.8107

Our photo technicians will edit your images slightly to adjust for the tone and density of the printer. If you prefer to have your photos printed as-is (without any edits), add a note in the comments section of your order or contact us as soon as possible.

For optimal printing, please submit your images in JPEG format at 300dpi.

We print in RGB. If we notice that your photos are in a different color space we will call and let you know.

That all depends on the quality of your phone’s camera and the print size that you order. We recommend always uploading the highest resolution available of the image. When placing your order, if a yellow “!” triangle appears next to a print size or in the top left of the cropping zone, this indicates the image is too low of quality for printing in that size. We can still print your image, but expect some noise or pixelation in the final product. Filters applied to an image before uploading to Dakis tend to degrade the quality of the image, including adding extra contrast, pixelation or noise. 

Note: what you see on your screen is not an exact indicator on how the image will print.

Glossy paper features a shiny finish, which can help enhance the vibrancy of an image. Luster paper features more texture (and less shine) allowing the textures within the image to pop. Additionally, luster prints are less susceptible to showing fingerprints.

Hanging hardware is included with each canvas, framed print, metal print and wood print order.

Brushed metal features a silver metal texture that shows “through” the image to create a unique brushed metal look to the image. White metal prints the images similarly to other white surfaces resulting in a more opaque finish. We recommend white metal for portraits, and for photos with a lot of important detail. Brushed metal is excellent for landscapes and bold designs. Ultimately – this design choice is up to you!

Our Gallery Card options feature a “design your own” feature that allows you to select custom colors, fonts, and backgrounds.

Yes! Envelopes and stationery boxes are included with all card orders at no additional charge.

We offer a full line of Archiving Services including scanning of film and prints, restoration and video transfer, all produced in-house. Visit our Archiving Services page for more information.